Refund policy

*NO RETURNS * ALL SALES ARE FINAL*

For health & safety reasons, we cannot accept any returns on skin care, hygiene or related products. We may replace items that arrived damaged or defective. Replacements are made on a case-by-case basis.

Contact us for assistance sweetsoulsoaps@gmail.com. Please include your order name, order number, item damaged/defective, and images of damaged item(s). To be eligible for a replacement, your item must be unused and in the same condition that you received it, in the original packaging.